Water in Hilliard
The 2020 census counted 37,114 people in Hilliard, in Franklin County. It is about 9.3 miles from downtown Columbus.
Hilliard is supplied by Columbus Water & Power as a contract community. Columbus treats Scioto River and Big Walnut Creek surface water, and Scioto Valley groundwater at the Parsons Avenue plant. The 2025 report lists finished-water hardness of 5.7–7.3 grains per gallon by plant (98–125 mg/L) and a system summary of 115 mg/L. The city does not publish which plant feeds a single Hilliard address, so that range is the number we use, and we still test at the house. Columbus Water & Power says a home filter is not required to make the water safe to drink. On this supply, a softener or filter is a choice about taste, odor, scale, and how appliances wear, not a safety fix.
City of Columbus water (Columbus Water & Power) - listed contract community publishes a hardness figure for this supply: 5.7-7.3 gpg (98-125 mg/L) 2025 annual avg by plant; system avg 115 mg/L.
ZIP codes on file for Hilliard are 43026.
Water softener repair here
A softener in Hilliard is justified by the published hardness above, not by a statewide map. It reduces scale and spotting. It does not take out chlorine, PFAS, or nitrate. Repair calls usually follow salt bridges, resin that is exhausted, or a unit sized for a different hardness than Hilliard actually has.
Nearby cities
Upper Arlington is 4.3 miles from Hilliard, in Franklin County. Water there is City of Columbus water (Columbus Water & Power) - listed contract community. Published hardness: 5.7-7.3 gpg (98-125 mg/L) 2025 annual avg by plant; system avg 115 mg/L.
Dublin is 5.0 miles from Hilliard, in Franklin County. Water there is City of Columbus water (Columbus Water & Power) - listed contract community. Published hardness: 5.7-7.3 gpg (98-125 mg/L) 2025 annual avg by plant; system avg 115 mg/L.
Worthington is 7.9 miles from Hilliard, in Franklin County. Water there is City of Columbus water (Columbus Water & Power) - listed contract community. Published hardness: 5.7-7.3 gpg (98-125 mg/L) 2025 annual avg by plant; system avg 115 mg/L.
Powell is 9.7 miles from Hilliard, in Delaware County. Water there is Del-Co Water Company, Inc. (per City of Powell utilities page). Published hardness: 7-8 gpg (120-140 mg/L) per Del-Co.
More in Hilliard
Nearby
Questions people ask
Who supplies drinking water in Hilliard?
City of Columbus water (Columbus Water & Power) - listed contract community. City of Columbus water (Columbus Water & Power) - listed contract community publishes a hardness figure for this supply: 5.7-7.3 gpg (98-125 mg/L) 2025 annual avg by plant; system avg 115 mg/L.
Is the water in Hilliard hard?
5.7-7.3 gpg (98-125 mg/L) 2025 annual avg by plant; system avg 115 mg/L. That is the published figure, in the units the utility used. Spots on glass and scale in a water heater are the household signs. The test confirms the number at the address.
How is Hilliard different from Upper Arlington?
Upper Arlington is 4.3 miles from Hilliard, in Franklin County. Water there is City of Columbus water (Columbus Water & Power) - listed contract community. Published hardness: 5.7-7.3 gpg (98-125 mg/L) 2025 annual avg by plant; system avg 115 mg/L.
Which ZIP codes does the Hilliard page cover?
43026. Those come from a named place source, not a guessed centroid. Houses just outside the city limits may be on a different supplier.